ElectricBiker.net - Policies
Typical timeline for shipping is within 5 to 7 days from time of payment received by us. We will confirm when your payment upon receipt and confirm the anticipated shipping date. All bike shipments are sent by LTL Truck shipment and are too big for UPS or FedX. Therefore shipments are sent by truck carrier from our Las Vegas warehouse. We can estimate delivery date window depending on your location.
If there is a malfunction or issue with your ebike, please contact us with the details of the issue. We will assist in troubleshooting and determine a game plan. The following is our factory warranty policy by category:
Contact Us - email: email@example.com or call customer service 916.293.8161